No. 12 & 14, Jln bpp 8/2, Bandar putra permai, 43300 Seri Kembangan, Selangor, Malaysia
9A.M. - 8P.M.

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Return, Refund, & Shipping Policy

 

Return

To be eligible for a return,

  1. your item must be unused and in the same condition that you received it.
  2. Your item must be in the original packaging.
  3. Your item needs to have the receipt or proof of purchase

You have 1  calendar days to return an item from the date you received it.

We do not accept returns for products which are not broken or delivered incorrectly

Communication channels:

Address: No. 12 & 14, Jln bpp 8/2, Bandar putra permai, 43300 Seri Kembangan, Selangor, Malaysia

Tel/Fax: +60389411300

Whatsapp: +60173122220

E-mail: Info [at] greendiamond [dot] CO

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Defective/broken products:

Customers have options to request for replacement of products or full refund.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Policy

Your item will be shipped using Pegon or SkyNet Worldwide Express by the next working day.

We will inform customers by SMS & E-mail with the tracking number once order has been shipped out.

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